About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The role

We are looking for an experienced Country Manager, Malaysia to further grow and deepen our Malaysia business. This is a high‑impact, visible role ideal for commercial and strategy leaders who enjoy driving growth, strengthening market position, and leading cross‑functional teams.

Reporting to our Head of SEA Expansion, you will own the Malaysia P&L and overall country strategy – spanning go‑to‑market, regulatory and licensing, partnerships, and team build‑out. You will work closely with regional and global leadership to turn Malaysia into one of Airwallex’s flagship markets in Southeast Asia.

What you’ll be doing

Shape and execute the Malaysia country strategy

• Develop and deliver the overall Malaysia country strategy, including team structure, product focus, go‑to‑market approach, operational model and local partnerships.

• Conduct deep market analysis to identify priority customer segments, use cases and verticals for Airwallex’s product suite (Business Account, Payments, Cards, embedded finance, APIs, etc.).

• Lead growth initiatives such as new segment penetration, product expansion and optimization of existing channels and partnerships.

• Partner with internal Legal, Risk and Compliance teams to support ongoing regulatory and licensing needs as the business scales in Malaysia.

• Ensure Airwallex’s products and operations meet local regulatory requirements while preserving speed and customer experience.

Drive commercial growth and client acquisition

• Own delivery of commercial targets for Malaysia, including revenue, GP, TPV and new customer acquisition.

• Build and deepen partnerships with local financial institutions and fintechs (e.g. regional banks, payment players, platforms) to expand distribution and co‑create differentiated solutions.

• Support and coach local sales and partnerships teams to originate, negotiate and close enterprise and SME deals, including complex multi‑stakeholder opportunities.

• Build a strong industry network across banks, fintechs, regulators and ecosystem partners to generate insight, identify emerging opportunities and position Airwallex as a leading player in Malaysia.

Be the bridge between Malaysia and regional / global leadership

• Work closely with regional and global leadership to align on strategy, priorities and investments for Malaysia.

• Represent Malaysia in regional planning, ensuring local customer needs and regulatory considerations are reflected in product and GTM roadmaps.

• Track and report country performance, pipeline and key initiatives on a regular basis, highlighting risks, opportunities and recommended actions.

• Collaborate with global functional teams (Product, Engineering, Operations, Marketing, Finance, LRC) to localise products and processes for Malaysia.

Build, lead and scale the local team

• Build and scale a high‑performing local team across sales, partnerships and supporting functions – including recruitment, onboarding, coaching and performance management.

• Shape a strong team culture anchored in high ownership, data‑driven decision making and a bias to action.

• Create clear goals, operating rhythms and ways of working to enable the team to execute at pace in a fast‑moving environment.

• Coach and develop future leaders within the Malaysia team, ensuring strong succession and bench strength for key roles.

Skills and experience you’ll bring

• 8+ years of relevant experience in management consulting, investment banking, corporate strategy, venture capital or banking, with significant exposure to payments, fintech, financial services or banking, and to management / strategy / business development work.

• 5+ years of experience working in Malaysia, with a strong understanding of the local financial services and/or fintech ecosystem (e.g. banks, PSPs, card schemes, regulators, digital banks, platforms).

• Proven leadership experience with direct reports and/or P&L responsibility, and a track record of leading complex, multi‑stakeholder projects or teams.

• Experience in enterprise‑grade business development and sales, including delivering against sales KPIs/OKRs, is a strong plus.

• Prior experience as a country manager or in driving growth strategy for a geography or business line is a strong advantage.

• Fluent in both Malay and English, with excellent communication, presentation and stakeholder management skills.

• Strong analytical and strategic thinking skills, with a history of data‑driven decision making and problem solving.

• Ability to thrive in ambiguous, fast‑paced, high‑growth environments, balancing strategic thinking with hands‑on execution.

• Entrepreneurial mindset with high levels of ownership, resilience and adaptability, and a passion for building and scaling new businesses.

Who you are

This role is ideal for someone who:

• Enjoys combining strategy, execution and team leadership, and wants the mandate to sharpen the strategy, scale the team and accelerate growth in one of the region’s highest‑potential markets.

• Is excited by the opportunity to build a business in a new market, working closely with senior stakeholders across Southeast Asia and globally.

• Operates as a builder and owner, not just an operator – comfortable rolling up their sleeves while setting the vision for the next phase of growth.

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Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.