Product Manager, Clinical

Ambience Healthcare

Ambience Healthcare

Remote · United States
Posted on Friday, July 14, 2023

We are a hybrid, remote-friendly culture, with our company headquarters based in San Francisco. Candidates anywhere in the US are encouraged to apply.

About Us:

Ambience Healthcare’s mission is to supercharge healthcare providers with AI superpowers.

The most painful part of a provider’s day consists of hours of late-night administrative work, writing detailed documentation in the medical record for each of their visits. We’re starting to see the consequences of this widespread documentation burden: providers are burning out and resigning from their careers in medicine at record rates. Until now, healthcare systems have been unable to find any solutions that work.

Ambience's flagship product, Ambience AutoScribe, is a fully automated AI medical scribe that captures the nuances of provider-patient conversation in real-time into comprehensive medical documentation within the EMR, so providers can focus on what matters most: caring for patients. The product is used by our providers every single day, and for the first time in years, they are able to get home on time for dinner without any documentation homework. Now, our providers refuse to practice without AutoScribe.

At Ambience, you’ll be surrounded by an exceptional team of A-players who are kind, humble, curious, and deeply aligned with the core mission of improving the lives of providers and their patients, including:

  • 2nd time founders in healthcare who previously built a virtual care platform
  • Author of a leading deep learning textbook featured in the Bill Gates documentary
  • Co-founder of Cruise's ML platform team
  • Former principal architect at Palantir
  • Founder of Reddit's web platform team
  • Former head of growth from a leading tech-enabled primary care group

As we experience tremendous pull from the market for our product and on the heels of an oversubscribed Series A round (backed by a16z, Human Capital, and OpenAI, amongst others), we’re actively growing the team across sales, marketing, product, engineering, clinical, and customer success functions.

The Role:

As a Product Manager—Clinical, your mission is to work closely with our machine learning team to fine-tune AI algorithms that produce high quality, billing-complete documentation that our providers love. You’ll also maintain tight feedback loops with providers to identify opportunities for improving the clinical accuracy of our AI systems and ensure that users are saving time on administrative busywork.

What You’ll Do:

  • Build and maintain strong relationships with key clinical leaders at our customer provider organizations
  • Redesign customer workflows and support product owners in defining the“minimum lovable product” for each deployment
  • Drive tight user feedback loops to continually iterate on both product and the quality of our AI models, ensuring that our system addresses the needs of our customers
  • Work closely with engineering to execute on our feature roadmap and improve our machine learning pipelines
  • Support product owners in proactively quantifying and communicating the value that Ambience creates to key customer stakeholders

Who You Are:

  • You have a deep understanding of medicine, EMR documentation, workflows, and provider psychology through your experience as a medical scribe or provider (physician, NP, PA, etc.)
  • You have an ability to establish strong relationships with providers and key client stakeholders
  • You have an ability to bring a strong scientific and/or engineering mindset to creatively solve problems (experience with software engineering or computer programming is a strong plus)
  • You have an ability to communicate complex ideas effectively, both verbally and in writing
  • You have a demonstrated ability to own execution of ideas from inception through to successful outcomes
  • You desire to be a part of an ambitious, mission-aligned team that delivers breakthrough product experiences.
  • You are a low-ego team player who prioritizes co-discovering the best ideas, even if they’re not your ideas
  • You value being a kind, encouraging, and supportive teammate to others
  • You have a demonstrated ability to thrive in environments with high levels of complexity, uncertainty, and ambiguity

Not sure if you meet all of the qualifications? We don’t expect every candidate to have done everything listed above, but you should be able to make a credible case that you are ready for the challenge of growing into a new opportunity.


$80,000-$120,000, with the addition of significant equity.

We’ve intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash/equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create.

Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.

Being at Ambience:

  • An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients
  • Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach
  • Work alongside a world-class, diverse team that is deeply mission aligned
  • Ownership over your success and the ability to significantly impact the growth of our company
  • Competitive salary and equity compensation with benefits including health, dental, and vision coverage, paid maternity/paternity leave, quarterly retreats, unlimited PTO, and a 401(k) plan

We’re fortunate to be backed by:

  • Top-tier venture firms: Andreessen Horowitz, Kleiner Perkins, and Human Capital
  • The best minds in AI: OpenAI Startup Fund, Jeff Dean, Richard Socher, Pieter Abbeel, AIX Ventures, and others
  • Healthcare industry leaders: Optum Ventures, Martin Ventures, the Frist family, Randy Parker, Anne Wojcicki, Jay Desai, Nish Bhat, Eren Bali, and others