Finance Systems Administrator - Open to remote across ANZ



IT, Accounting & Finance
Sydney, NSW, Australia
Posted on Monday, June 24, 2024

Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

About the group

Business Systems is a sub-group of the Information Technology (“IT”) group, it comprises of, Business and Workplace Systems and IT operations to drive secure and scalable adoption of technologies that enable Canva’s scale. This is a new group where you will be on the ground floor of a rapidly expanding team as we aim to radically innovate the foundational infrastructure of our technology supporting these critical groups.

About the Team

The Finance and Legal Systems team supports the evaluation, implementation, administration, and ongoing innovation of the technology stack primarily across our Record to Report (R2R), Procure to Pay (P2P) and Order to Cash (O2C) value streams in Finance.

With Netsuite as our core ERP, our team is solving some of Canva’s biggest challenges by automating and improving the quality of our Finance processes to allow our employees to do their best work at a place they love. We strive to be integrated with the Finance strategy so we can realise our vision of being the best company in the world.

Role Responsibilities:

  • Provide first level support (L1/L2) across our Finance Operations (Netsuite) and Procurement (Zip, Navan) domains.

  • Partner with end users in Finance to support the effective adoption of our Finance systems, through training, administrative support and also drive continual improvements through a monthly sprint planning process by engaging with the vast range of Finance system users.

  • This role serves to take on a largely operational role to triage tickets, service requests and escalate incidents with the support of the more senior system engineers in the team.

  • Drive excellence and efficiency in the Finance and Legal Systems operational processes by owning the improvement of key operational metrics such as resolution times, first contact response times and customer happiness.

  • Support change management related tasks like writing test case scenarios, testing and documentation to ensure our production environments are optimized for our Finance stakeholders

Required Experience:

  • You’re an skilled Finance Systems ERP specialist, with experience in configuration as well as change & release management

  • You’ve got a good grasp on cloud Software as a Service technologies and how this differs in support from traditional on premise applications

  • You are energetic and passionate about helping people learn and use technologies to its best and have a clear communication style to simplify complex concepts

  • You are a self starter, independent to get work done and collaborative to bring people on the journey

  • You will know how to operate and be successful in a high growth environment, and thrive on problem solving and dealing with ambiguity, willing to get your hands dirty when needed. Be comfortable with chaos.

  • Be able to provide technical expertise such that you have 2+ years of professional experience in supporting Enterprise Finance Systems (Netsuite Preferred, otherwise Oracle, Workday, Microsoft, SAP etc)

  • You have achieved or are working toward appropriate credentials in Accounting (CPA, CA, Accounting degree, substantial work experience) to support functional knowledge requirements in Record to Report, Procure to Pay and Order to Cash processes

  • You bring an understanding of IT support frameworks and metrics such as ITIL to appreciate how support is measured and improved

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.