Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Alongside our global campuses, we also collaborate with talented contractors and freelancers from all over the world to help us achieve our crazy big goals. While we support flexible, remote-friendly ways of working, for this role we’re focusing on Thailand so we can best support our teams and keep collaboration flowing.

This role is a 12-month engagement, working full-time hours per week.

What you’d be doing in this role

As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

As Canva’s Thailand Community Manager, you will be responsible for developing and executing strategies to introduce Canva to key audiences, like Educators and Creators in Thailand. You will bring them on a journey to fall in love with our brand, our product and the values we stand for.

You’ll be a creative and conscientious community leader with experience engaging and inspiring passionate members of our communities. You thrive building programs from ground zero and the thought of working with a community of educators and creatives excites you! As someone who turns ambiguity into magic, you love big challenges and you’ll do everything you can to help the members of our important communities. You’re a keen problem-solver with the ability to read and understand data. You’re confident to flex your creative and strategic muscles in identifying growth opportunities for your community, while overcoming any obstacles.

Every big idea starts somewhere—you can break down your concepts into turning point moments and match it with measurable critical metrics.

Being confident with running virtual workshops, publishing your events through video post and other social media platforms is critical in this role.

At the moment, this role is focused on:

Build and manage Canva's Community programs in Thailand
Brainstorm and produce engaging content to educate, inspire and entertain our community of teachers creators, and other key audiences. This will include video tutorials, webinars, engagement posts, fun design challenges, product launches, case studies, live events, and quirky promotional content
Develop a content calendar to ensure a constant supply of relevant content in our teacher’s and creators community
Build relationships and champion the Educator and Creator community
Host engagement events with the Educator/Creator community and designers
Manage and develop content for our Creators social media accounts
Manage a local budget for acquisition, activation and engagements events
Initiate campaigns to attract new Creators and deepen loyalty
Work with our creative team to create impactful content that help build a sense of community, educate our user base, or build brand awareness
Liaise with the other community managers at Canva to align content, tone of voice and branding across individual social media profiles in selected international markets
Enable local designers, educators/teachers and NFPs to publish their own templates and elements for the Canva community to use
Create monthly insights reports and keep track of KPIs to analyze content performance across the Canva communities on Facebook.
Acquire new creators by partnering with design platforms in market, and review applications from ads
Onboard new creators and share educational material with them so they understand the program and how to activate
Engage creators via email, FB groups and events on a weekly-basis to keep them engaged and active
Distribute campaign briefs created by the Content/i18n team and track creator production against targets

You're probably a match if

You're a native Thai speaker with business level English
You're mission-driven and a natural leader and connector, with a track record of engaging audiences both online and offline, building or sharing organic/user generated content on social media which has supported the growth of a community
You have a great ability to “read the room,” and can excite and unite a community around new ideas
You get things done with positive energy and a can-do attitude, thriving with ambiguity
You've engaged communities via events, partnerships, outreach and online, leading large Facebook groups, ideally for a local brand
You have an established network of creatives and/or teachers (not required, but nice to have)
You're a natural problem-solver and have the ability step into other people’s shoes and understand their underlying concerns and issues, resolving problems with a sense of urgency to make others feel that the concerns they have are valid.
Perhaps you have been a graphic designer or an educator yourself and have a curiosity about applying your knowledge and network connections into a community role.
You have a passion for Canva, have used and love of our product!

About the team

Canva’s International Supergroup is responsible for driving growth and deepening adoption across our key regions worldwide. We are an entrepreneurial, cross-functional team that turns bold strategy into culturally resonant execution.

In Thailand, our mission is to empower all Thais to design and to make Canva one of the most beloved and culturally iconic brands in the country. We see an enormous opportunity to accelerate Thailand’s creative economy, uplift millions of creators, and position Thailand as a regional creative hub.

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

Please note that contractor-accreditation meetings are conducted virtually.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Check out lifeatcanva.com for more info.

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