Job Description

Join the team redefining how the world experiences design.

Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

As a Content Administrator – Asset Management, you’ll oversee content maintenance, workflow efficiency, and metadata governance across multiple teams in Canva’s Creative Group. You’ll ensure all assets are well-organised, accurately tagged, and easily searchable across multiple systems and tools.

In this role, you balance hands-on asset management with senior ownership of workflows, standards, and strategic enablement. You act as a key operational partner to Producers, PMs, and Channel Leads, while mentoring Junior Content Administrators and continuously improving how content moves through Canva’s ecosystem.

At the moment, this role is focused on:

• Partner with the Production Team to ensure accurate metadata entry and effective asset tracking across multiple tools (Iconik, Cloudinary, LucidLink, Google Sheets).
• Identify workflow inefficiencies and improve how content is structured, accessed, and restored across platforms.
• Upload and traffic high-volumes of ads across Canva’s ad platforms (Meta, TikTok, Pinterest, Instagram) with accuracy, aligning with Channel Managers to meet tight turnaround timelines.
• Coordinate cross-team asset management needs when projects involve multiple creative teams.
• Manage collaboration with external vendors by overseeing file deliveries and ensuring all assets adhere to Canva’s metadata, naming, and organisational standards.
• Own and refine project archiving and content restoration processes, ensuring completed projects are properly stored and easily retrievable for future use.
• Partner with Martech, Engineering, and Post-Production teams to enhance automation and efficiency across metadata and asset management workflows.
• Oversee asset quality control, ensuring all content meets Canva’s technical, naming, metadata, and storage standards prior to launch.
• Serve as the first point of escalation for Junior Content Administrators, supporting resolution of workflow, metadata, or asset readiness issues.
• Oversee CMS-based landing page builds across global regions, ensuring governance, quality standards, and scalable workflows are maintained.
• Track and report on asset volumes, turnaround times, and workflow performance, using insights to support planning and continuous improvement.
• Build and maintain strong stakeholder relationships by leading regular check-ins with Producers, Program Managers, and Channel Leads to gather feedback and address risks early.
• Lead onboarding and enablement for new team members, ensuring consistency across systems, tools, and content workflows.
• Own paid media asset trafficking standards, ensuring accuracy, governance, and scalability across platforms and global regions.
• Act as the primary operational partner to Channel Managers for ad readiness, launch confirmation, and issue resolution.
• Identify and reduce ad trafficking risks (rejections, misaligned specs, late handoffs) through proactive QA and workflow improvements.

You're probably a match if

• You bring around 3–5 years of experience in content operations, digital asset management, ad operations, or creative production within a high-volume, deadline-driven environment.
• You are a strategic problem-solver who can identify workflow bottlenecks and improve them through smarter processes, automation, and AI-driven efficiencies.
• You have strong experience working across digital asset management systems and complex creative or content production workflows.
• You are highly detail-oriented and structured, with the ability to manage high-volume, time-sensitive workstreams without compromising accuracy.
• You are confident trafficking paid media assets across platforms like Meta, TikTok, Pinterest, and Instagram, ensuring governance, scalability, and on-time launches.
• You take ownership of quality control — validating metadata, naming conventions, file formats, technical specifications, and storage standards before assets go live.
• You communicate clearly and confidently, aligning Producers, Channel Managers, Martech, Engineering, and external partners to resolve risks early and keep delivery on track.
• You are comfortable making sound decisions under pressure and serving as a reliable escalation point for workflow or asset readiness issues.
• You are a supportive team leader who actively mentors junior team members and helps raise operational standards across the team.

You’ll Love This Role If…

• You enjoy organising creative assets and keeping things structured.
• You want to build skills in content workflows and digital asset management.
• You like working behind the scenes to support creative teams and producers.
• You enjoy supporting end-to-end creative production workflows and take pride in helping projects move smoothly from intake to trafficking.

About the team

Growth Marketing & Creative Operations drive Canva’s user and revenue growth by pairing data‑driven acquisition, activation, and lifecycle programs with the intake, resourcing, and end‑to‑end production that deliver high‑performing creative at scale. Growth defines the strategy, targets, and channel mix (paid, owned, and lifecycle), while Creative Ops translates briefs into resourced plans, coordinates producers and creatives, and ensures on‑time delivery across regions. Together they enable rapid testing and iteration, uphold brand quality, and turn insights into always‑on campaigns that move the metrics that matter.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.