Financial Crime and Fraud Operations Manager

Constantinople

Constantinople

Accounting & Finance, Operations
Sydney, NSW, Australia
Posted on Thursday, April 25, 2024
Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We host and manage your bank’s customers directly on our cloud-native infrastructure. We support a full-suite of banking products which are branded as your own, together with all operational services needed to run your bank.

Constantinople’s state-of-the-art platform frees you from running expensive infrastructure and replaces manual operational and compliance processes with automation at scale.

By removing the operational complexity of banking, Constantinople allows you to focus on your customers and the business of banking.

We are seeking a dedicated and detail-oriented Financial Crime and Fraud Operations Manager to join our rapidly expanding team. As a Manager, you will be at the forefront of identifying and mitigating financial crime and fraud risks for our clients. Your work will be vital in maintaining the trust of our customers and ensuring the integrity of the financial systems we serve.

What You’ll Do

  • Triaging and managing casework across a team of analysts
  • Performing level 2/quality Control reviews across all financial crime and fraud operational cases:
  • Interacting with end-customers, as needed
  • Support internal and Client reporting
  • Documenting and uplifting processes and procedures
  • Working with internal teams and external vendors to escalate and investigate issues and exceptions
  • Improving operational effectiveness with a data driven approach
  • Supporting audits, reviews, and other request from independent parties
  • Working directly with the Head of Financial Crime and Fraud on strategic roadmap and client engagement, as needed

Who You Are

  • Bachelor's degree in finance, criminology, business, or a related field. Relevant certifications are a plus.
  • Management experience in a financial institution or organisation focused on financial services
  • Proven experience in financial crime or fraud detection within the banking industry or a related sector.
  • Familiar with financial crime regulatory and compliance environment.
  • Familiar with tooling and software supporting financial crime and fraud operations (e.g., transaction monitoring systems, identity verification services, fraud monitoring tools).
  • A proactive and self-motivated mindset with a commitment to continuous improvement.
  • Strong analytical skills and the ability to work with large datasets.
  • Excellent communication and problem-solving skills.

Application Process

If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Constantinople team.

Inclusion

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.