Senior Product Manager, Users and Onboarding

Constantinople

Constantinople

Product
Sydney, NSW, Australia
Posted on Sunday, June 9, 2024
Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We host and manage your bank’s customers directly on our cloud-native infrastructure. We support a full-suite of banking products which are branded as your own, together with all operational services needed to run your bank.

Constantinople’s state-of-the-art platform frees you from running expensive infrastructure and replaces manual operational and compliance processes with automation at scale.

By removing the operational complexity of banking, Constantinople allows you to focus on your customers and the business of banking.

The Role

We are seeking a Senior Product Manager with deep expertise in user and business onboarding, KYC, KYB, funnel analysis, and design. This role is pivotal in growing our platform and also finding the right balance with keeping the platform safe for our clients and users.

Key Skills

  • Funnel Analytics Expertise: Proficiency in analyzing user acquisition and conversion funnels to identify bottlenecks, optimize the onboarding process, and improve overall user engagement.
  • User-Centered Design: Strong background in user experience (UX) design principles, with a focus on creating intuitive and delightful onboarding experiences.
  • High-Growth Fintech/Bank Experience: Demonstrated experience working in a high-growth fintech or banking environment, understanding the unique challenges and opportunities in scaling user acquisition and onboarding.
  • Data-Driven Decision Making: Advanced analytical skills with the ability to leverage data and metrics to inform product decisions and drive continuous improvement.
  • Customer Focus: Deep understanding of user needs and behaviours, and the ability to translate these insights into actionable product features and enhancements.

Who You Are

  • 5+ years of experience in banking or fintech.
  • Proven experience scaling user acquisition and onboarding.
  • Strong data analysis skills and process review capabilities.
  • Excellent collaboration and communication skills.
  • Ability to make data-driven decisions and prioritise effectively.
  • Knowledge of regulatory requirements and compliance in the financial industry.

What We Offer

  • Competitive base salary
  • Early-stage ESOP
  • 12 weeks paid parental leave
  • Monthly wellness allowance

Application Process

If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Constantinople team.

Inclusion

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.