Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to the Financial Controller, this newly created role will be part of the Finance department to work across multiple revenue streams for Accounts Receivable collections. You will be responsible for the accounts receivable process, contacting customers to collect outstanding balances, utilising AR software and automation tools, and providing accurate reporting to support business decisions.

This is a 3-month contact position supporting the APAC timezone (830am - 5pm PH time, Weekday Day Shifts) with a possibility to be converted to Full-time.

As our Credit Controller, you'll be responsible for:

• Timely application of payments received from customers in the bank
• Proactively contact customers via phone and email to follow up on overdue payments and resolve any payment issues or disputes
• Prepare and maintain regular Account Receivable reports, including aging reports, Days Sales Outstanding (DSO), and other key metrics to support cash flow management
• Proactively use software systems to determine overdue accounts
• Use AR software and automation tools to streamline collection processes, update workflows and send reminders
• Work closely with internal teams (Sales, Customer Service, and Finance) to resolve discrepancies and ensure smooth payment processes
• Identify opportunities to improve credit control processes and workflows, leveraging technology and best practices to enhance efficiency.

What you'll bring:

• Proven experience in a Credit Controller or Accounts Receivable role, preferably with exposure to managing multiple revenue streams from a SaaS software business
• Proficiency in AR software and automation tools (experience with Netsuite, Upflow, Zuora and Zendesk is a plus)
• Strong organisational skills with the ability to prioritise and manage multiple tasks effectively
• Excellent communication skills, with experience in handling customer inquiries professionally
• Analytical mindset, capable of generating insights from AR data and presenting findings to stakeholders
• Excellent written and verbal English skills
• Intermediate excel skills
  

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including:

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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