We're building commerce for brands that don't just have customers, they have fans. Where the passion that surrounds products is off the charts, but also means the experience has traditionally gone off the rails with lackluster experience—sites crashing, bad actors, empty carts. If you’ve ever tried to get your hands on a pair of Jordans, coveted handbags, Taylor Swift tickets, or a ticket to a footy final, you know what happens next.

Fans and bots rush the retailer’s site. The thing you thought you had in your cart disappears. You desperately click ‘next’, and after staring at a spinner for the longest time, you get forcibly logged out and end up back on the homepage. Five minutes later, you’ve got a pending charge on your credit card but nothing to show for it. Soon you’ll be turning to the resale market in desperation…

This is where EQL comes in. We’re on a mission to build the world’s first and fairest launch platform for both fans and retailers.

Our platform helps global brands and retailers maximize these high-intensity retail moments. We provide hype-scale infrastructure, bot and scammer detection and robust checkout management so that sites don’t crash, scammers are squeezed out, and REAL fans win. We do this using a bunch of extremely cool and innovative technologies, and we’re constantly iterating to improve the fan experience. We’ve raised capital from leading VCs and angel investors across the world who believe in our mission and who are as excited about solving this pain for our customers as we are.

Who we are

EQL is a place where people can thrive and bring their whole selves to work while solving some really cool challenges. It’s fun, it’s hard, it’s the bravest thing we’ve done, and we are looking for brilliant people to do it with us. We know that we’ll win by building a company of talented, curious people to help us tackle the gnarly hurdles we know are coming. Over the last 12 months we’ve already managed to find some of the best, brightest, and most importantly kindest out there and we want to continue that trend! If you think you might be one of these people, we’d love to have you on board.

We know that when applying for jobs, it is very common for people, particularly women or those from minority groups, to focus on their gaps and weaknesses, rather than their strengths. If you’re passionate about EQL’s mission but you don’t feel totally confident you meet all our selection criteria, we strongly encourage you to apply anyway.

What you’ll do

We're looking for a passionate Software Engineer to join our Fans team! In this role, you'll collaborate with talented individuals to develop and enhance a range of systems powering our Fans app. You'll have the opportunity to contribute to both the backend infrastructure and the frontend user experience, making a real impact on how our fans connect and engage through the world of hot product launches. We know there's a lot that goes into a role like this, including;

Consistently write well tested and simple code to solve complex problems
Design and build high-quality systems in technologies such as Typescript, Node, GraphQL and AWS services (in particular serverless architecture)
Contribute to agile ceremonies, offering suggestions in daily stand-ups, retrospectives and other team meetings
Pair Program with your teammates, review pull requests and provide feedback
Participate in code reviews and provide feedback in a clear and respectful manner
Contribute to the ongoing support of product releases in production
Develop and support build pipelines and infrastructure, and own your systems in production
Contribute to engineering guilds, actively sharing knowledge, ideas and experience
Use written, verbal and visual communication to facilitate technical discussion and share ideas
Participate in an on-call rotation, supporting the team's system in production
Play an active role in building an incredible team culture of inclusion, collaboration and psychological safety.

Who we look for

We focus on hiring values-aligned people because we believe the right person can learn everything to be successful in their role. We know that self-belief plays a big part in what you apply for, so we encourage everyone to apply even if they feel nervous about doing so. We don’t require degrees for any roles and we won’t pass judgement on career gaps or changes!

We believe you’ll succeed in this role if you have:

Have a few years in commercial software development using modern Javascript frameworks within a hyper-growth or fast-paced company or startup
Some exposure to serverless architecture and DevOps in the cloud (preferably AWS)
Have experience writing tests and following clean code practices
Are a motivated self-starter who enjoys working in a fast-paced, fast-growth environment and who enjoys collaborating with an open mind and heart
Are passionate about all things software engineering and enjoy solving complex problems with an out of the box approach to challenge existing assumptions and achieve the best results
Have a customer-first mindset and love working in a cross-functional team that creates awesome experiences for our customers

What we offer

Fairness is not just something for our fans and retailers - it’s part of who we are which is why:

We provide equity in EQL - we want our team to have skin in the game and to be as invested as we are in EQL’s success. We want the people that will make EQL successful to share in that success
We provide competitive compensation and evaluate the market to ensure that remains true.
We provide a flexible work environment because we understand that everyone works differently and want to support our team to be their best
We provide generous time off above and beyond what we are required to because we know that well-rested people make better decisions and are more engaged - when you thrive we thrive
When you want to collaborate in person with other humans, we have a workplace that welcomes the whole team including their furry friends.

At EQL, diversity, equity and inclusion are fundamental to how we grow and operate our business. We’re building a diverse workforce that cultivates and supports all individuals. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, colour, gender, sexual orientation, age, disability status, marital status, caring responsibilities, pregnancy status, religion, political opinion, national or social origin.

Apply now

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