Location of position: Sydney, Australia
Employment Type: Full Time

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, mental health and longevity.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 brands (and counting!) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, South Africa and the Philippines).

We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

About the role (What you’ll be doing)

We are seeking a highly skilled and experienced Senior Designer to join our in-house creative team, working on our Juniper and Compound brands.

Working within the Program Content Team as part of the wider Services function, you’ll create visually compelling, user-centric designs that solve for problems and opportunities relating to patient retention, program engagement, and superior health outcomes over time.

Reporting to the Creative Lead, you will collaborate cross-functionally with various departments including growth, clinical services, engineering and product to deliver design solutions that drive business objectives and patient outcomes in equal measure.

Key responsibilities

• Lead and execute high-impact design projects from concept to completion, ensuring alignment with brand guidelines and business objectives
• Collaborate closely with internal creative leads, copywriters, product managers, engineers, and lifecycle marketers to solve problems creatively through best-in-class design
• Develop high-quality design assets across brands and experiences, including digital marketing campaigns, in-app content, web and mobile interfaces, print materials, and more
• Maintain a deep understanding of Juniper’s and Compound’s patient experience and develop insights to ensure relevant and impactful design solutions
• Take part in user research to uncover new pain points and opportunities, and surface design-led solutions for these with a sense of urgency and enthusiasm
• Liaise with external partners and vendors as needed to create innovative real-world experiences, including printed and physical materials like merchandise
• Collaborate with our in-house production team to provide art direction for campaign and product shoots when required
• Support and provide guidance to junior and mid-level designers, fostering an environment of creativity, collaboration, and innovation through continuous learning

About you (Who you are)

• You have a minimum of 5+ years agency/in-house studio or brand experience working in a mid-level or senior designer role
• You have a proven track record of successfully managing and delivering design projects across multiple brands and deliverables, with an ability to prioritise effectively according to outcomes, not outputs
• You are proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and other relevant software
• You possess excellent communication and interpersonal skills, with the ability to articulate design concepts and collaborate effectively across functions
• You thrive in a fast-paced environment, have strong organisational and time management skills, can manage multiple projects simultaneously and meet tight deadlines, communicating effectively along the way
• You’re up-to-date with the latest design trends, tools, and technologies to continuously push the boundaries of what’s possible in digital healthcare design
• Strong understanding of user-centered design principles and best practices
• You have a strong portfolio showcasing a range of design projects, including web, mobile, and print

Bonus skills:

• Proficiency in Motion Design using Adobe After Effects.
• Experience in video editing and production using Adobe Premiere Pro
• Ability to create engaging motion graphics and video content that enhances brand storytelling and user engagement
• Experience within the tech, healthcare or wellness industries is a plus, but not essential

Why you should join Euc

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way
• We will invest in your career - You’ll get access to an annual professional development budget, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling
• We play as hard as we work - From our annual Eucalympics (Olympic themed decathlon), monthly health & fitness allowances, free weekly barista coffees, funded social clubs, quarterly rooftop parties and weekly catered fireside chats, we know how to let our hair down!
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed, this includes: personal health and professional development leave, a generous parental leave that offers 20 weeks paid leave for a primary carer, additional miscarriage leave (see more on Kin Fertility’s #WeNeedMoreLeave campaign), as well as our Employee Assistance Programme

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.