Sales Development Representative

Melbourne | Hybrid

Make salespeople awesome.

Firmable is Australia and New Zealand’s most accurate B2B intelligence platform that helps businesses drive smarter decisions and outperform by knowing more about their leads, customers, and candidates than ever before. We’re a start-up with strong investor backing and are busy building out a team of smart, innovative, and collaborative individuals who thrive in working in dynamic, fast-paced environments.

Reporting to the SDR Team Lead (based in Melbourne), this role focuses on booking high quality outbound meetings for our Account Executive team to hold. You will be interacting with a large variety of businesses across multiple sectors, selling Firmable’s proposition and benefits to them. This role is responsible for generating new pipeline for the business assisting to drive our outbound GTM process. You’ll collaborate cross-functionally to maximise conversion rates and provide valuable insights to the leadership team on sales trends and opportunities.

Key responsibilities

• Prospecting and engaging decision-makers via outbound channels, primarily phone and email
• Booking high-quality, well-qualified meetings for Account Executives
• Engage with prospects to understand their needs and position Firmable’s solutions effectively
• Nurture prospects by providing valuable advice and insights to convert them to opportunities
• Collaborate with cross-functional teams to ensure a seamless customer experience
• Collaborate with marketing on email templates, sequences, and strategies to maximise conversion
• Ensure the HubSpot CRM and related systems are up to date with accurate and relevant information, including records of customer interactions, transactions, and communications
• Provide customer insights, product feedback and requests to relevant internal teams/stakeholders

What we’re looking for

• 1+ years proven experience in a sales-focused or target-driven role (B2B SaaS a bonus, not a must)
• Passion for delivering great customer experiences
• Comfortable picking up the phone and having thoughtful commercial conversations
• Curious, coachable and motivated to improve your craft
• Experience working with database and sales prospecting tools like Firmable a big plus (ZoomInfo, Lusha, Apollo, etc)
• Experience with key systems including HubSpot is desirable; a willingness to learn new tools is a must!
• Be self-driven, highly curious and a keen problem solver

Why Firmable?

At Firmable, you get the pace, ownership and momentum of a fast-scaling SaaS — without the ego or internal politics.

The opportunity is big, which means we move quickly, test ideas early, and focus on what delivers real value.

Here, your ideas land. Your learning curve accelerates. And you’re surrounded by people who genuinely care about the product, the customer and each other.

This isn’t cruisy. It’s about doing meaningful work, learning fast, and seeing the impact of what you contribute.

What we offer

• A commission structure that rewards high-quality pipeline generation
• Flexible hybrid working
• Strong coaching and development from experienced sales leaders
• Exposure to a fast-growing SaaS business with real career progression
• A genuinely supportive, down-to-earth team

Our team have lots to stay about Firmable.

High pace, high growth, high learning “It’s fast — a huge learning curve. I’ve learned every industry.”

Low ego, inclusive, human culture “Very friendly, respectful, positive. Everyone chips in.”

Clear purpose “We’re making salespeople awesome.”

Transparency and access “You can access anyone. No hierarchy, very open.”

Apply today.

Firmable is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. If you require any reasonable adjustments to participate in the recruitment process, please let us know and we’ll work with you to ensure an inclusive and accessible experience.

Please note that Firmable does not accept unsolicited resumes or approaches from recruitment agencies.