Strategy and Operations Associate

Sydney | Hybrid | Full-time

This is a high-impact role connecting strategy, operations, product, customer success, and GTM.

You'll work directly with leadership (founded by MBB and top-tier law alumni) to define strategy and solve complex problems across the business.

We're looking for someone who can work with stakeholders across Sales, Customer Success, and Product to diagnose friction, build solutions, and execute fixes. This is a rare opportunity to move from building decks to building a business from the ground up.

About Haast

We're not building another legal AI assistant, we're building one of the first agentic systems for enterprise legal teams that actually automates their manual work. End-to-end.

For the last 2 years, we’ve been transforming how organisations handle compliance from a painful checkbox exercise into a smooth, intelligent process. Our AI-powered platform helps legal teams revolutionise their operations with up to 80% faster reviews and a 4x boost in productivity.

Why is this exciting?

Because we're surfing the biggest wave in enterprise tech – the AI revolution. As the legal tech industry rockets toward a $50 billion future, we're proudly flying the Australian flag on the global stage. Think about it:

Design has Canva. Projects have Trello. Now, Compliance has Haast.

What You’ll Do

• Drive Strategy & Planning: Work closely with leadership to define OKRs, manage business planning cycles, and refine our business and Go-To-Market strategy.

• Act as an internal consultant: You will jump into various business functions (Sales, CS, Product, Finance) to solve their most critical problems and drive immediate value in short sprints.

• Define the Operating System: You will define the playbooks, processes and asymmetrical bets that allow us to scale 10x.

• Make Data-Driven Decisions: You will own the "truth" of the business. You’ll dig into data to answer key strategic questions (e.g., "How do we optimise pricing?" or "Where is the leakage in our sales funnel?").

• Build Solutions to your Problems: If you spot a problem with a tech solution, you will have the opportunity to scope out a solution and work with our tech team to get it built

You Might Be a Fit If You…

• Bring the Consulting Toolkit: Have 2–5 years of experience at a top-tier management consulting firm (MBB or Tier 1.5), Investment Banking or high-growth scale ups. You know how to break down ambiguous problems, structure an approach, and drive to an answer.

• Are an "Operator" at heart: You loved the strategy part of consulting but hated handing off the slides. You want to roll up your sleeves and own the execution.

• Possess High Analytical Rigor: You're not satisfied until you've fully solved the problem, diving deep into the data, asking the right questions and fully understanding the pain point.

• Thrive in Ambiguity: You don't need a perfectly defined brief. You can walk into a messy situation, identify the root cause, and create order from chaos.

• Have High EQ & Influence: You can build relationships quickly with engineers, lawyers, and sales leaders alike to get things done without formal authority.

• Are excited by AI: You are already tinkering with LLMs and thinking about how they can change the business landscape.

Why Haast

• Masterclass in Scaling: Work directly with and learn from a leadership team with deep roots in MBB and top-tier law.

• Lead the evolution: Help transition the industry from dull, traditional SaaS to AI-powered agentic workflows.

• Variety of Work: No two weeks will be the same. One week you might be revamping a pricing model, the next you might be helping design our next AI agent.

• Sydney-based with flexible work arrangements (because life happens).

• Equity & Upside: We believe in sharing our success with the people who build it.

• High Growth, High Stakes: Learn more in 12 months than most roles offer in 3 years.

Our team is growing - Apply Now!

At Haast, we believe bold ideas come from diverse perspectives. We’re committed to building a team that reflects the world we work in; across gender, background, orientation, ability, and experience. Even if you don’t tick every box, we’d still love to hear from you. If this role sparks your interest, reach out - let’s chat.