Locations

Helsinki, Finland · Tampere, Finland · Pirkanmaa, Finland

industry

Administrative Services · Data and Analytics · Information Technology · Professional Services · Software

Size

51-200 employees

Stage

Series B

founded in

2009

Happy Or Not is a customer feedback management company that provides innovative solutions for collecting and analyzing customer feedback through their Smiley feedback system. Their key products include Smiley Touch™, Smiley Digital™, and Smiley Terminal™, which allow businesses to gather real-time feedback from customers and employees. With over 4,000 global brands relying on their tools, Happy Or Not differentiates itself through its user-friendly interface and data-driven insights that help organizations improve customer satisfaction and drive revenue growth. The company has established a strong market position across various industries, including retail, healthcare, and services, and has recorded significant traction with a billion responses collected to date.

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