Joyous

joyoushq.com

Employee feedback, but for operational improvement. Using AI to facilitate chats with frontline employees and suggest targeted actions. Joyous understands that the frontline knows the most about customers, competition, and processes - and that leaders need an easy way to tap into their insights. Joyous enables one-on-one conversations at scale targeting a specific challenge or pain point in real time - identifying common actionable suggestions and generating a weighted suggested action plan to speed up execution for large service providers.