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Senior Director of People & Culture

Linktree

Linktree

People & HR, Sales & Business Development
Los Angeles, CA, USA · San Francisco, CA, USA
Posted on Thursday, January 25, 2024

The Role:

As a Senior Director of People & Culture, you will work across a variety of innovative projects related to people and culture transformation, workforce transition, operating model evolution, and the future of distributed and equitable work. You will manage change initiatives and lead cultural enhancements, while mentoring junior employees and coaching leaders on driving and developing their areas of the business. Working closely with the Senior VP of People & Legal and the Head of People Operations (as well as the wider P&C team), you will be involved in all aspects of people and culture during a time of incredible growth and scale.

A key component of this role will be to partner with the Product and Engineering teams on all people-related matters. You will work hand-in-hand with the CPO and CTO to build and execute on talent strategies, performance management, P&E policies, compliance, and employee relations. You will also be the founding member of the US P&C team, building out bespoke people policies that meet the lived experience and customs of US talent to help us become a forward-thinking, best-in-class US workplace.

You will play a key role in building a work environment where everyone can thrive and be a main point of contact for all HR matters, including compensation and benefits, employment law and relations, performance frameworks, change management, and HR best practices. You will be instrumental in keeping a pulse on what our employees need and what the business can do.

What You’ll Do:

  • You are an integral member of the P&C function, influencing and supporting the business through change, triumphs, challenges, and milestones.

  • Collaborate with the Engineering and Product leaders and team to develop and implement programs related to hiring, onboarding, team development, individual growth and development, performance, and HR issues.

  • Build and roll out the progressive ways of working, ways of growing, and ways of engaging that will attract the brightest minds and in turn retain them.

  • Assist in the development of high performance frameworks, proactively driving strategies for teams and individuals to unlock their potential, thrive and chase greatness.

  • Proactively identify problems and opportunities to help prioritize and plan our people roadmap, and fill the gap with immediate short-term solutions while building sustainable longer term approaches.

  • Work closely with the ELT to gain a deep understanding of business goals and priorities, and ensure that we have the right talent in place to achieve them.

  • Be instrumental in having a finger on the pulse of our culture and building strategies to create moments that speak to all of our employees all over the world.

  • Since we are growing at pace, experience with compensation, benefits, performance frameworks will be a part of your tool kit and utilized daily.

  • Lead the continued development of Linktree’s culture, promoting and supporting the company’s values.

  • Manage members of the team, providing mentorship and empathy to help the team grow.

What We Are Looking For:

  • 2+ years experience as a senior business partner or Director of HR and 9+ years overall P&C experience, with experience working in fast-paced, dynamic workplaces within a team environment as a must.

  • 2+ years experience as a people manager.

  • LA or SF location - expectation of 3+ days in the office.

  • Strong experience in a consumer-facing tech business - start up experience is a must.

  • Excellent understanding of the HR space, including performance management, leadership development, organizational design development, talent management, compensation, employee law and relations, and most importantly diversity, equity, and inclusion methodologies.

  • You are human-centric and results focussed, with a strong ability to think outside the box, challenge norms and traditional ways of working, and synthesize lots of complex information to come up with solutions that align with who we are.

  • Outstanding interpersonal and influencing skills, with a demonstrated experience in fostering relationships and influencing stakeholders at all levels.

  • Confidence and communication is key - you have exceptional communication skills and can back yourself with a high level of HR knowledge and expertise when working with stakeholders. You will be required to drive decision-making, so clarity of thought is essential.

  • You’ll have incredible attention to detail and ability to draw insights from many qualitative and quantitative sources.

  • Comfort working in an ambiguous environment with little oversight. You use a high degree of judgement to determine what needs to be done well and what needs to be done now, while juggling an extensive range of priorities.

  • You can balance working individually and autonomously whilst also working in and alongside a range of teams — you’re comfortable being part of a team, leading projects, or owning things; whatever the job calls for!

Linktree is committed to providing a competitive compensation package. Our cash compensation amount for this role is targeted at $210,000-$315,000 in the San Francisco Bay or Los Angeles area. Final offer amounts are determined by multiple factors including candidate expertise, the scope of role and level, and may vary from the amounts listed above.

P.S. If you don’t tick every box in this ad, please don’t rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes – so if this role resonates with you, hit that apply button!

Where and How We Work

We are a global and diverse group offering a truly flexible and family friendly work environment. Kids, pets, and the occasional delivery person are all actively encouraged to appear on our Zoom screens. All of us at Linktree work either fully remote or a hybrid approach.

We currently have offices in Melbourne, LA and (soon to be) SF but our team is spread across Australia, United States, Europe and New Zealand. As our team approaches 200 people, our company will be 10x the size we were in 2020.

We offer autonomy and flexibility in how you structure your days and weeks. There will be the need for some collaboration outside of a "normal" 9-5 being a global company, but we aim to work asynchronously where possible.

How we’ll help you thrive

Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together. Some ways we support you:

  • An annual wellbeing allowance ($7,000 AUD / $4,900 USD) to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set up - the choice is yours!

  • 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance.

  • 401K matching for you to save towards retirement.

  • Generous time off for vacation, holidays, parental leave, volunteer time and other categories.

  • Employee Stock Option Program - we want each and every employee to share in the company’s success as we go further together.

We believe in promoting a culture that celebrates unique backgrounds, talents, and experiences. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. To learn more about our benefits, including our parental leave program, volunteering leave, DE&I initiatives, and more.

Our Story

We're on a mission to empower anyone to curate, grow and monetize their digital universe. We created the "link in bio" category and are trusted by some of the world's biggest brands and celebrities including TikTok, The UN Environmental Program, The White House, F1, Manchester United, Olivia Rodrigo and Selena Gomez. With over 40,000 new accounts created everyday, Linktree is the fastest growing leader in our category. Linktree has partnered with some of today’s biggest names like Amazon, TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit and more to help unify users’ digital spaces— and we’re just getting started. Join us in empowering everyone from businesses to creatives in building their online presence.

At Linktree, we celebrate and support everyone’s perspective and background, and we’re proud to be an equal opportunity workplace. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging, because we believe in going further together. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience. If you require accommodations to fully participate in our opportunities, please don't hesitate to reach us at talent@linktr.ee – your needs are important to us.