Workplace Technology @ Open

At Open, we exist because we believe that Insurance does not have to be seen as complicated or costly. Creating technology so our customers can enjoy smart and intuitive insurance experiences is at the core of Open’s development philosophy. When we do this, we’re building modern infrastructure that brings wonder into insurance.

With a truly end-to-end approach, we build all of our own technology. We create the insurance experience our customers deserve, not the one they expect. Our technology stack at Open is built on modern paradigms with Zero Trust and cloud tools at its core, offering a great environment to deliver exceptional experiences. Open is ready for our next phase of growth and innovation by adopting a cloud-native stack, giving you a great opportunity to deliver world-class solutions.

We are looking for a Senior Systems Engineer to join our team for an initial 9-month contract.

What you’ll do

As a Senior Systems Engineer at Open, you will be a technical leader for all things Apple, MDM, Google Workspace, Okta and more. Pushing us forward in the adoption of the latest and greatest platform improvements across the stack. You will solve challenging problems, while meeting regulatory, compliance and security requirements.

You will build great relationships with many teams at Open from Customer Support, Engineering, Product and everything in between. You will work closely with these teams to deliver customer-focused solutions that help Open deliver a great insurance experience to the world. With a strong focus on automation, you will work closely with our helpdesk team to maintain a strong self-service culture.

In this role, you will:

• Design secure IT systems and infrastructure that our team and customers can depend on.
• Maintain a secure and compliant infrastructure environment with a focus on keeping UX great for our staff and partners.
• Focus on automation to empower our teams to self-service and increase our efficiency.
• Build strong relationships with the business and champion success for our teams.
• Ensure our IT systems and infrastructure meet our compliance requirements.
• Maintain and extend our modern technology stack, such as Zero Trust.
• Push the envelope and look to innovate our current systems with the latest and greatest technologies.
• Be a part of our helpdesk rotation, and lead resolutions of any technical escalations.

Finally, you’ll also have the opportunity to learn about the insurance industry, and understand the key differentiators that make Open a key player in our space and why we will be successful in our mission.

Role location

This role may be based out of Sydney or the Sunshine Coast.