Demand Planner
Pet Circle
Operations
Sydney, NSW, Australia
Posted on Jan 21, 2025
Dogs, cats, budgies and everything in between - pets deserve the world. They make us want to be better humans. That’s why we’ve made it our mission to build the most engaged and passionate community of pets and pet parents across the world. And we’re looking for talented team mates who can help us do it.
Founded in Sydney, our team of 500+ pet obsessives span Australia, New Zealand and the Philippines. We’ve scaled to become one of Australia's top five eComm companies and the no.1 online pet store. But we’re just getting started. Like a whippet who’s spotted their mate across the dog park, our growth is only going to accelerate, as we continue to disrupt the way that pet parents shop.
Excitingly, the pet industry is booming (as in $15 billion kind of booming) and online pet retail is set to grow exponentially in the next five years. So this is a unique career opportunity to be part of our epic growth story.
The Opportunity
Reporting to our Planning Manager, you will work as part of our Supply Chain team focusing on inventory and supply planning across all of our different pet categories. You will work cross-functionally with our fulfilment, commercial and business management teams and will learn how different parts of our business interact with each other to achieve our common company goal: going above and beyond for our customers.
What You'll be Doing
- Develop and implement demand strategies.
- Make critical decisions regarding inventory investments, allocation, and risk mitigation, including ensuring purchase orders are placed with suppliers.
- Effectively manage workflow processes, timing and ensure replenishment activities are efficient.
- Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in real-time.
- Analyse and improve inventory-related processes to increase efficiency, reduce costs, and enhance overall supply chain performance - including optimisation of inventory across multiple locations.
- Provide and implement recommendations and actions to ensure we address OOS causes via monitoring and evaluation of the OOS Report.
- Owning the performance and relationship management and development of suppliers, creation and completion of supplier plans related to improving performance from a supply chain perspective.
- Fostering partnerships with all external and internal stakeholders to promote trust within the end to end planning process and increase awareness of the value proposition of a well run demand and inventory function.
- Demonstrating a strong ability to develop and implement demand strategies that align with organisational goals, leading to increased demand forecasting accuracy and improved customer satisfaction.
- Ensuring optimal inventory levels across multiple locations are maintained to meet customer demand while minimising stockouts and/or excess inventory costs.
The ideal toolbox
- Previous experience in inventory management, supply planning and replenishment ordering within a high SKU environment.
- High level attention to detail, planning, organisational and administrative skills with demonstrated effectiveness in developing systems, processes and procedures to prioritise tasks and ensure achievement of goals and meet deadlines.
- Financial modelling and forecasting experience is desirable.
- End to end project management including goal setting, scoping, setting timelines, and execution to the plan.
- Experience in using data driven analysis to identify and solve problems, build business cases, and negotiate.
- Experience using Just Enough, Anaplan, or similar systems.
- Experience working with external stakeholders, e.g. in a client facing or B2B role.
- Highly motivated, action-oriented individual who is ready to take on responsibility and make independent decisions.
- Willingness to roll up your sleeves and be hands on to achieve outcomes.
- Demonstrated ability to work closely with others, both internally (cross-functionally within a Supply Chain or Merchandising team) as well as externally with partners.
- Exceptional Excel expertise and communication skills.
Juicy Perks
- Heaps of development opportunities - stretch projects, focus groups & secondments
- Flexible working environment
- Up to 50% employee discount
- Product sample giveaways
- Pawrental leave and wellbeing leave
- Team charity volunteer days
- Classpass subsidy
Role Location
We believe that building connections and collaborating as Pet Circlers is super important. So this role is based in Sydney with a hybrid arrangement of 3 days per week in our pet-friendly offices (your pet might love coming to the office even more than you). This could change in line with business requirements.
Belong at Pet Circle
Our unique expertise unites us to achieve our goal of helping pet parents, pet better. We value diversity in all forms and perspectives, always. No matter your background, please apply if our roles ignite an excitement in you to bring your full self to work each day.