Strategic Relationship Manager - SC Care

SafetyCulture

SafetyCulture

Customer Service

Sydney, NSW, Australia

Posted on May 26, 2026
Why join us?
We’re a global tech company, just not the kind you’re picturing.
Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

SafetyCulture Care

SafetyCulture Care is an innovative insurance underwriting agency that is one part of this broader organisation. SafetyCulture Care is committed to empowering businesses to navigate risk effectively and foster resilient operations.

Our mission is to partner with our valued brokers and insureds, providing not just comprehensive commercial insurance solutions, but also a leading-edge platform that enables proactive risk reduction, enhances workplace safety, and drives operational excellence.

The Role

We are looking for a driven, commercially minded and relationship-led Strategic Relationship Manager to join SafetyCulture Care in a newly created market-facing role. This is an exciting opportunity for an experienced insurance professional to help grow our presence across the broker market, deepen strategic partnerships and become a trusted representative of SafetyCulture Care.

This role is ideal for someone who thrives in front of customers and partners, enjoys building strong commercial relationships and wants to play a meaningful role in a fast-growing business that combines insurance expertise with SafetyCulture’s broader platform and product ecosystem.

What you'll be doing

  • Build and strengthen relationships with new and existing broker partners across your territory
  • Develop and execute strategic distribution and growth initiatives for SafetyCulture Care
  • Drive profitable new business growth and expand market share through existing and new partnerships
  • Identify, onboard and grow high-value broker and industry relationships
  • Conduct broker meetings, presentations, market visits and joint planning sessions
  • Deliver education, training and enablement sessions to brokers and key stakeholders
  • Represent SafetyCulture Care at industry events, conferences and market days
  • Act as a trusted market representative and key point of contact for strategic partners
  • Work closely with senior leadership to identify growth opportunities, market feedback and partnership priorities
  • Champion the SafetyCulture Care proposition by connecting insurance outcomes with technology, risk management and operational improvement

About you

  • Strong existing broker, adviser or industry relationships
  • Experience in broking, underwriting, business development, partnerships or another market-facing insurance role
  • Excellent communication, stakeholder management and presentation skills
  • A proactive, self-driven and entrepreneurial mindset
  • Strong commercial acumen and a growth-focused mentality
  • Confidence engaging senior stakeholders and building credibility at all levels
  • A genuine passion for networking, relationship management and business development
  • The ability to thrive in a fast-paced, high-performing and evolving environment
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
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To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
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