Senior Product Manager

Australia (Remote)

Want to leverage your skills at a high-growth startup AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses in the UK, US, and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

As a genuine remote-first company, we lean into being a high-functioning distributed team. We recognise some people achieve maximum productivity and work-life balance being fully remote. We have a strong culture of trust, and we love to deliver and delight!

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

A bit about the team

Our Digital Product teams drive the technology and experiences for first-time and returning customers of Who Gives A Crap. As a Senior Product Manager, your mission is to contribute to the strategic development and drive the execution of our digital commerce experience. You'll cultivate a product-led environment where a strong foundation of Product Management principles drives systematic problem-solving and solution delivery across teams.

In this role, you will lead cross-functional engineering, design, and data teams to deliver innovative, scalable products that optimize the eCommerce experience, drive innovation, and support sustained growth. If you’re a proven leader who is passionate about using your expertise to create real-world impact, we’d love to have you on our team!

Here’s some of the work you might be involved in…

• Strategy & Planning: You'll provide input to our strategic goals, leveraging your deep technical understanding of platforms, customer behavior, and emerging technologies to guide our decisions. You'll lead roadmap planning for our Platform squad, actively identifying and mitigating technical risks to ensure smooth project timelines.
• Leadership & Collaboration: You'll be a Product leader and mentor, sharing your expertise across the business and helping to grow the team's capabilities. Acting as the key liaison, you'll ensure that all stakeholders—from engineering to business teams—are aligned on goals and execution.
• Execution & Delivery: You will lead initiatives from concept to deployment, using a data-driven approach to inform decisions and drive continuous improvement. You’ll implement solutions that are robust, scalable, and capable of supporting our future business demands.

Let’s talk about you

You’re an Expert who thrives in a collaborative, high-energy environment and knows how to get things done while keeping quality top of mind. You’re curious, proactive, and passionate about using tech to create a real, meaningful business impact. Most importantly, you’re ready to bring your energy to a team that’s all about making a positive change in the world.

• You have a deep technical understanding of platforms and emerging technologies, and you leverage this expertise to guide strategic decisions.
• You are a systems thinker who can integrate a holistic approach to problem-solving and align development efforts with the broader business strategy.
• You enjoy finding innovative ways to identify, diagnose, and solve complex technical problems, proactively managing tasks and projects independently.
• You have excellent communication and organizational skills, with an ability to foster open and creative relationships across teams.
• You have a proven desire to continuously improve and mentor others in the team.

Nice to have…

• Experience with e-commerce and subscription management platforms like Shopify and Recharge.
• Familiarity with A/B testing tools and customer behavior analytics platforms.
• Hands-on experience with business intelligence and campaign performance analysis tools like Looker, Triple Whale, and GA4.
• Proficiency with collaboration and roadmapping tools like JIRA Product Management.

What’s in it for you?

• A genuine culture of collaboration. We’re a small team, so there’s a lot of room to develop your unique identity and path within the company.
• We’ll encourage you to work across disciplines and broaden your horizons while helping you grow.
• FREE toilet paper, hand towel, tissues and a few other things.
• The freedom to act on good ideas, quickly. We’ll help you get there!
• Generous leave policies - including “Life” Leave.
• Remote-first culture with the opportunity to collaborate in person in Melbourne and Sydney.
• Work From Home stipend, professional development budgets, and access to hub office locations at The Commons (Melbourne and Sydney).

You give a crap!

As a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5, we’re in very good company with other exceptional B Corps around the world.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.