About Zepto

Zepto is an Australian scaleup, providing of real-time, account-to-account payments solutions for merchants and is reimagining the way money moves through the always-on, digital-first economy.

Our team across Australia is built with like-minded, talented, passionate people motivated to help us deliver on our brand promise to #LevelThePayingField

At Zepto we believe in the power of positive human experiences, and that a deep sense of belonging creates cohesion in our culture. So, even in a remote-first team, you will be a contributor and custodian of that culture. You will also enjoy solving complex problems, and play a key role in creating something truly special as we focus on delivering ‘a better way to pay’ at Zepto.

The Role You’ll Play

As the People & Culture Lead, you will play a key role in ensuring our people have exceptional experiences at Zepto and work with leaders to enable them to do their best work.

With your HR advisory and broader generalist experience, you will be a trusted people partner, working closely with leaders to provide guidance on all HR related matters, with a strong emphasis on recruitment, employee relations, and growth and development at Zepto.

Reporting to Zepto’s Chief of Staff, you will lead the operational requirements of the People function. You will be supported by a talented People & Culture Associate, who is a cultural ambassador and leads many of our people and experience initiatives. You will work together to amplify our culture that enables our team to deliver against our vision.

This is a fantastic opportunity for an experienced HR Generalist or Business Partner who is looking to join one of Australia’s most exciting FinTechs.

Working in a scale-up, means you get the opportunity to flex your skills in a variety of ways. We are agile and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following:

• Partner with leaders and their teams to provide guidance on people related matters, whilst continually bringing insights and trends to each conversation
• Foster a positive and inclusive work environment, acting as a cultural ambassador who lives by our values every day and is overall, a good human and trusted colleague
• Strategically lead the full employee lifecycle from talent attraction to onboarding, performance management, and offboarding
• Review and update policies and procedures, ensuring compliance with current legislation, our due diligence obligations as a Financial Services organisation, Modern Awards, audit requirements and recommended best practices
• Develop and deliver a proactive talent attraction strategy to engage and attract top talent across with a particular focus on Engineering & Technology and Financial Services and Payments talent
• Collaborate with leaders to identify talent development needs and create learning opportunities that support career growth and skill enhancement
• Facilitate Zepto’s compensation review process including annual benchmarking and reviewing and evolving our employee benefits offering
• Lead and deliver against our employee engagement initiatives, with a particular focus on our company wide Summit, Zepto’s hackathon-style “Zeptopalooza” event, and regular in person and virtual events to connect our team across Australia
• Provide periodic people reporting & insights on recruitment metrics, turnover rates, and other key HR metrics to the leadership team to support data driven decisions
• Implement and manage HR processes and systems to automate and streamline operations and enhance the overall employee experience.

What You’ll Bring to the Table

Our ideal candidate will have:

• 5+ years of progressive, generalist HR experience, gained within technology or financial services startup or scaleup environment
• Generalist experience with a lean to HR advisory, talent acquisition & talent management skills and experience
• Sound understanding of HR best practices and Fair Work obligations and requirements
• Proven track record of successfully scaling talent acquisition efforts and building high-performing teams ideally, in a hybrid or remote environment
• Experience leading, coaching and mentoring those around them
• Excellent communication, interpersonal, and advisory skills, with the ability to engage and influence stakeholders at all levels of an organisation
• Proven ability to manage multiple priorities and work in a fast-paced, evolving environment where you thrive on getting stuff done
• Strong problem-solving skills and the ability to think strategically while managing day-to-day HR operations.
• You’re tech savvy with experience in maximising automation via HRIS and ATS platforms.

What’s on Offer:

Headquartered in beautiful Byron Bay, Zepto has an inspiring Founder story and is a customer-focused, culture-first organisation.

We’re all striving to achieve our mission of enabling a better way to pay for consumers and merchants and do so while fostering an inclusive culture where you will work with and learn from world-class talent in their areas of expertise.

As a remote first organisation, our team are connected through various initiatives and be supported by great leadership to learn and grow. Our ideal candidate will be based in Sydney or Melbourne where we also have premium, central hub locations for in-person connection.

We have a supportive learning environment, with access to an individual learning benefit to ensure your curiosity and learning is a priority. You will have access to an Employee Assistance Program, paid parental leave and be eligible for inclusion in our Employee Share Option Plan.

As an organisation in the financial services industry, please note that we conduct background checks as part of our recruitment process.