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Joyous, is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews.

With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best.

Why This Role Rocks

You’ll be leading the charge as Joyous expands across Europe - helping some of the world’s largest and most complex organizations transform how they listen, learn, and act.

This is a strategic, hands-on role for a proven enterprise sales leader who thrives on building relationships, creating structure, and driving growth from the front. You’ll work across industries such as technology, utilities, infrastructure, and services - helping organizations deliver real operational impact through Joyous.

You’ll have the backing of a world-class global team, a proven product, and a mission that matters.

What You’ll Be Owning (and Loving)

Strategy, Alignment & Growth

• Define and execute a go-to-market strategy for enterprise growth across Europe.
• Build and expand executive-level relationships across key industries and markets.
• Develop account plans, deal strategies, and playbooks for new logo acquisition and expansion.
• Collaborate closely with Product, Marketing, Partnerships, and Customer Success to ensure measurable value delivery.
• Identify opportunities to expand Joyous’ presence in existing accounts through cross-sell and upsell initiatives.

Sales Execution & Leadership

• Lead complex, multi-stakeholder enterprise sales cycles from prospect to close.
• Apply MEDDPICC methodology to qualify, advance, and close deals with consistency and precision.
• Maintain disciplined pipeline hygiene and forecast accuracy through HubSpot.
• Orchestrate internal deal teams across Solutions Engineering, Legal, and Finance to drive deal momentum.
• Mentor and coach other sales team members to support consistent performance and learning.

Operational Excellence

• Drive a structured rhythm of prospecting, outbound activity, and pipeline reviews to ensure continuous new logo creation.
• Use KPIs and data-driven insights to guide strategy and improve performance.
• Deliver predictable results through disciplined territory management and structured execution.
• Take ownership of your forecast - and make it one the business can depend on.

Communication & Collaboration

• Confidently communicate complex value propositions to C-suite stakeholders through storytelling and data.
• Partner cross-functionally with Marketing and Product to refine positioning and value messaging.
• Maintain open, transparent communication within internal teams and with customers.
• Represent Joyous with professionalism and authenticity at customer meetings, conferences, and industry events.

A Bit About You

• 10+ years of enterprise sales experience with a record of exceeding targets and landing new logos.
• Proven success managing long, complex sales cycles with multiple stakeholders.
• Experience selling into industries such as telco, utilities, or large operational enterprises is a strong advantage.
• Skilled at building trust and influencing executive decision-makers.
• Data-driven, disciplined, and operationally sharp - while remaining creative and people-first.
• Experience working in early-stage or scaling SaaS environments.
• Excellent communicator and storyteller with strong commercial acumen.
• Based in Europe and comfortable working across time zones.
• Willingness to travel regularly for client meetings and team events (including an annual kickoff in New Zealand).

How We Work

• Remote-first, based in Europe
• Travel to meet customers and attend team gatherings (including an annual kickoff in New Zealand!)
• Competitive salary, commission, and equity
• Flexibility, purpose, good humans
• A team that values progress over perfection, and conversation over command

Sound like a fit?